#1 most common reason to be on this page - a lost password. If you have lost your password click here. Remember to make sure your email account accepts emails from Tradestars - #2 most common reason is emails not getting thru! (particularly if you have some kind of 'AOL' account!)

IMPORTANT!!! SPAM!!!

If you believe you have been 'spammed' by us, have another look at the RAW SOURCE of the spam. We do NOT have any email lists, and we NEVER send out unsolicited mail (which is illegal). Moronic stock rampers often forge our website address in the 'from' field of their rubbish because Tradestars is such a popular site. You can take it as read that if you appear to receive an unsolicited email from us, perhaps tipping some ludicrous stock, it is in fact illegal spam NOT sent by us, and any 'information' or 'advice' it contains is complete and utter bullshit.

If you have received spam purporting to come from this site, it didn't, as our server logs can easily prove. You should copy the ENTIRE email (including long headers - the raw source) to your service provider, who can then deal with the matter. DO NOT send it on to us - we have no interest in other people's spam.

If you can't find the answer to your question in the FAQs, please fill in the form to the right, then press the 'send' button.

We will get back to you as soon as we can. Make sure you get your email address correct, or we won't be able to reply to your query! (AOL and Hotmail/free email accounts seem to bounce our replies quite a lot - where possible please use a 'real' email account).